3.27.2008

fucking Action

Almost four weeks ago, I placed an order for 3 of the 5 singles mentioned in March madness [the Kills got delayed a week, and the Ting Tings was super limited and five pounds for a 2-track CD so I skipped it] and a few other things from your favorite and mine, Action Records.

As of today, it still has not shown up. This is not okay.

Two weeks ago, I placed the order seen in March madness, part 2. Forget not having shown up, it still has yet to even be processed.

Last week, I sent a polite email to Action Records enquiring as to the status of the two orders as both were taking abnormally long. Today I sent a second email as the first had yet to be responded to.

If I haven't heard by tomorrow, there's going to be hell to pay.

In the end, I think I'm ending my 10+ year ordering relationship with Action because this is unacceptable. This makes me sad as they were usually the most cost efficient, friendliest, and most convenient way to order things from the UK, but one can only take so much. And this is only the most recent issue of foul ups in the past 2 or 3 years.

I've got a gripe about Amazon too, but I'll save that for later.

1 comment:

Joseph said...

So bummed about this. THey seem to be better with stuff that's been a while, but this is unacceptable. :(